As part of our recently launched website, the Town of Charlotte is introducing a new app, HeyGov, to help residents quickly and simply report issues and track status of their resolution, all on the web or via an app on your mobile phone.

With the HeyGov app, you can report issues such as:

* down trees

* flooding

* potholes

* adverse road conditions

* storm damage

… and more.

Note that HeyGov should NEVER replace contacting 911 in case of emergency.

To get started, click “Submit a Request” widget on our homepage, download the HeyGov app from the App store on your mobile phone, or visit Heygov.com.

For a quick tutorial on how to enter and monitor a request, check out this video.